Lumenity help
What to expect when your Lumenity order is on the way, plus the conditions for a return.
Orders have an approximate shipping time of 7 days. Actual delivery timing can vary depending on destination and carrier conditions.
Packaging may vary: You may receive this product in updated packaging while we transition inventory.
Once tracking is available, use the carrier updates for the most current delivery estimate.
Return requests must be made within 30 days. Returns are not accepted after the 30-day window.
For hygiene and product-integrity reasons, used products cannot be returned. Eligible items must be unused and in returnable condition.
If you have a delivery issue or need to ask whether an unopened item qualifies for a return, contact Lumenity before sending anything back.
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